Leiths Fish Bible
Author: CJ Jackson
A complete and authoritative guide to preparing meals centered entirely around seafood, this cookbook explains a wide range of dishes, from classic to contemporary, using plenty of diagrams and straightforward language. Readers will be guided through the proper techniques of filleting, boning, and home-smoking, and will discover a wide array of simple recipes such as Risotto Nero, or Deep-fried Cod in Beer Batter, to more extravagant menu items including Noisettes of Salmon with Cucumber and Fennel Salsa, or Braised Octopus in Rioja.
Publishers Weekly Review Annex
"Fish enthusiasts of all skill levels are certain to find at least a handful of recipes worth trying in this mammoth compilation billed as “the only fish cookbook you will ever need.”"
Look this: Organisationstheorie: Moderne, Symbolische und Postmoderne Perspektiven
Quality Restaurant Service Guaranteed: A Training Outline
Author: Nancy Loman Scanlon
How to match quality service with increased profitability—a systematic and detailed guide for hotel and restaurant owners, operators, managers, and trainers.
Are you looking for a way to make your food and beverage operation really stand out? One sure way is to improve your service program so that it not only satisfies your customers but increases your operation's profits. This book provides a detailed guide that foodservice professionals can easily follow to discover the hidden potential in every service program.
Foodservice owners and managers will learn how to chart an effective path to high-quality service and what steps they need to take to get there. This approach is one that has been used in dozens of hotels and restaurants nationwide with continued success. With these detailed blueprints in hand, the reader will be well equipped to develop quality service for operations ranging from quick-food establishments to full-service restaurants.
The author thoroughly covers the basic level of service for each type of foodservice operation and then highlights areas where specific techniques can boost overall quality. One important area—identifying and meeting customer needs and expectations—is made less confusing with the help of marketing exercises. Applying this knowledge to real-world situations is seamless with the aid of the worksheets provided. Dozens of photographs throughout vividly illustrate quality foodservice in action in hotels and restaurants throughout the country.
Table of Contents:
| Preface | ||
| Acknowledgments | ||
| 1 | Quality Service Success Stories | 1 |
| 2 | The Keys to Success | 13 |
| 3 | The Quality Service Customer | 21 |
| 4 | Capturing Market Share | 39 |
| 5 | The Successful Service Experience | 51 |
| 6 | Delivering Quality Service | 57 |
| 7 | Creating Quality Service | 63 |
| 8 | Guaranteeing Quality Service | 193 |
| Bibliography | 199 | |
| Index | 201 |
No comments:
Post a Comment